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Digital Experience and Service Design

Much of the work we do is about enabling our clients to deliver fantastic outcomes for their customers.

We employ service-design principles to help our clients to understand their customers, identifying opportunities to innovate and enhance the customer experience through technology.

Our ability to leverage technical, design and delivery expertise allows us to test and learn, rapidly prototype and iterate, and evolve a concept to be the optimal solution for a client and their customers.

What makes us different? As a solution evolves, becomes more complex, and needs greater integration with the organisation, we have the delivery and technical capabilities to execute this from end-to-end.


IT Service Management

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Client Case Studies

Client: A major UK-based financial services organisation
IT Service Recovery Mapping

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Client: A leading multinational banking and financial services organisation
Cloud Hosted Data Vault Development

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Client: A major UK-based financial services organisation
Backup and Recovery Target Operating Model

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Client: Major UK-based financial services organisation
Cyber Vault Strategy and Operating Model

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Client: A global payments leader
IT Risk and Operational Resilience Framework Modelling

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Client: A government authority
RFP support to modernise a service desk contract

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Client: A global based financial services client
Modernising IT infrastructure and enhancing Service Management

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Client: An Independent Financial Regulatory Body
Migration from On-Premise to a Modern, Cloud Based Workplace

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Client: National Public Utility Organisation
Migration from On-Premise to Microsoft Azure

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We would love to talk about
transforming your business

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