Cloud and Workspace Services

Client 

The Houses of Parliament Restoration and Renewal Programme exists to tackle the necessary and extensive work required to preserve and refurbish the Palace of Westminster.

Challenge

The R&R Sponsor Body and Delivery Authority are leading a 10+ year restoration of the Palace of Westminster, aligned with RIBA stages. Each stage involves different system requirements, causing ongoing organisational and technical transformation. A significant IT supplier consolidation will introduce further changes. 

Approach

  • We designed, built and operated a completely cloud-native digital service capable of supporting 1000+ users. The solution leveraged Microsoft 365 and Azure services at the core and needed a high degree of data security. 
  • By adopting a high degree of end-to-end automation a cost effective, highly secure service was created. Service Management using ServiceNow and engineering level 1,2, and 3 support. 
  • End-to-end observability platform using Elastic to aggregate and normalise events from multiple sources for alerting and logging. All elements of the platform were delivered as infrastructure as code, leveraging Azure DevOps​​.
     

Results

  • 750 Users: Estimated annual revenue increase 
  • 100% Service Availability: For 18 months 
  • 100%: 100% Program data migrated 



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