IT Risk and Operational Resilience Framework Modelling

Client 

A global payments leader enabling secure, seamless transactions across a vast network of consumers, businesses, and financial institutions in over 200 countries.

Challenge

The client faced limited visibility into IT asset risks, including currency risk and lifecycle information tied to software and hardware. Investment decisions were misaligned without adequate monitoring or asset management controls, resulting in high-risk components remaining on the IT estate. This created challenges in prioritising tech refresh investments and mitigating potential vulnerabilities.

Approach

Working closely with the IT leadership team, we implemented a comprehensive, data-driven solution:

  • Asset Data Discovery: Conducted a thorough audit to identify critical IT asset data sources and assessed metrics such as EOL dates and vulnerabilities.
  • Risk Framework Development: Developed a custom risk matrix and scoring system aligned to the organisation’s risk standards, enabling better-informed decision-making.
  • Risk Prioritisation: Generated detailed reports ranking IT assets by risk, clearly showing where resources and efforts should be focused.
  • Strategic Remediation: Delivered actionable remediation plans and identified investment pathways to address the highest-risk assets.

Results

The initiative delivered key, measurable outcomes that directly aligned with the client’s IT strategy:

  • 150k+ IT Assets Evaluated: A thorough assessment of the entire IT estate, modelled and scored based on the risk framework.
  • Informed Investment Decisions: Risk visibility now drives data-led investment decisions, ensuring that resources are allocated efficiently and aligned with business objectives.
  • Enhanced Monitoring: New data-driven KPIs provide ongoing tracking, enabling measurable performance improvements and better management of IT resilience.

 

“A great piece of work that has served its purpose and enabled us to clearly progress with development of our strategic vaulting capabilities” 
Delivery Owner, Tech Resilience 
 


Operational Resilience Learn more

 

 

Client Feedback